These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and juan345 ("we," "us," "our," or "the Platform"), the operator of the online gaming platform accessible at juan345.club. By registering an account, accessing the Platform, or participating in any game or promotion offered by juan345, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. The Platform operates in compliance with applicable PAGCOR (Philippine Amusement and Gaming Corporation) regulatory requirements. If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform.
IMPORTANT: Access to juan345 is strictly limited to individuals who are at least twenty-one (21) years of age and physically located in a jurisdiction where online gambling is legally permitted. Persons under 21 are strictly prohibited from registering or using the Platform in any capacity.
All juan345 players must be 21 years of age or older. Age verification is required prior to first withdrawal. Accounts found to belong to minors will be immediately suspended and funds forfeited per PAGCOR regulations.
Each player is permitted one (1) juan345 account. Duplicate accounts are prohibited and subject to immediate closure. Balances from duplicate accounts may be voided without prior notice to protect platform integrity.
All bonuses and free credits issued by juan345 are subject to wagering requirements before withdrawal eligibility. Specific requirements are stated in each promotional offer. Attempting to abuse bonus systems may result in account review.
Juan345 operates under PAGCOR compliance guidelines for online gaming in the Philippines. Players engaging with the Platform confirm they are in a jurisdiction where such participation is lawful and accept full responsibility for compliance with local laws.
Fraud, collusion, money laundering, use of automated tools (bots), VPN circumvention, and any form of game manipulation are strictly prohibited. Violations result in immediate account suspension and potential reporting to relevant authorities.
By creating a juan345 account, you confirm you have read and agree to these Terms, our Privacy Policy, and our Responsible Gaming Policy. These documents collectively form the binding agreement between you and the Platform.
1.1 To register and use the juan345 Platform, you must be at least twenty-one (21) years of age. This requirement is mandated by PAGCOR and applicable Philippine law. By registering, you represent and warrant that you meet this age requirement.
1.2 Juan345 reserves the right to request proof of age at any time. Acceptable documents include a valid Philippine government-issued ID (PhilSys, Driver's License, Passport, UMID, Voter's ID, or equivalent). Access may be suspended pending verification.
1.3 The Platform is intended for use by residents and visitors physically present in jurisdictions where online gambling is legal. You are solely responsible for ensuring your use of juan345 complies with laws applicable in your location. Juan345 makes no representation that access to or use of the Platform is legal in all jurisdictions.
1.4 Employees, officers, directors, contractors, and immediate family members of juan345 and its affiliated service providers are prohibited from participating in real-money gameplay on the Platform.
2.1 Each individual may hold only one (1) juan345 account. Registration of multiple accounts by the same person — regardless of the device, IP address, payment method, or name variation used — is strictly prohibited and constitutes a material breach of these Terms.
2.2 You must provide accurate, complete, and current information during registration, including your legal name, date of birth, and a valid Philippine mobile number. Providing false or misleading registration information is grounds for immediate account suspension and forfeiture of balances.
2.3 You are solely responsible for maintaining the confidentiality of your juan345 login credentials (username and password). You must not share your credentials with any other person. Juan345 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to protect your login information.
2.4 You must notify juan345 immediately upon discovering any unauthorized access to your account or any security breach. Notification should be made via the live chat support channel on the Platform.
2.5 Juan345 reserves the right to require additional identity verification (KYC — Know Your Customer) at any stage, particularly before processing withdrawals. KYC requirements may include government-issued photo ID and proof of registered mobile number.
3.1 All transactions on the juan345 Platform are conducted in Philippine Peso (PHP). Deposits are processed through supported channels including GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven Cliqq, Credit Card, and USDT TRC20. Available channels and minimum/maximum transaction limits are displayed on the deposit screen and are subject to change.
3.2 Deposits are credited to your juan345 wallet upon successful confirmation from the relevant payment provider. Juan345 is not responsible for delays caused by third-party payment processors, bank processing times, or network issues.
3.3 Withdrawals may only be processed to the same payment method used for the corresponding deposit, subject to verification requirements. Juan345 reserves the right to require identity verification before processing any withdrawal.
3.4 Withdrawal requests are subject to review. Juan345 reserves the right to withhold or delay withdrawal processing pending investigation of any suspected irregular activity, pending KYC verification, or pending resolution of any outstanding disputes.
3.5 Bonus funds and winnings derived from bonus play may be subject to wagering requirements before becoming eligible for withdrawal. See Section 4 (Bonuses & Promotions) for details.
All deposit and withdrawal transactions must originate from and return to accounts or channels registered in your own legal name. Third-party funding is strictly prohibited and may trigger account suspension and AML review.
4.1 Juan345 may offer various bonuses, free credits, free spins, cashback offers, and promotional rewards to eligible players from time to time. All such offers are subject to specific terms, which will be stated in the relevant promotional communication.
4.2 Unless otherwise stated, bonus funds must be wagered a minimum number of times (the "wagering requirement") before the bonus balance and any associated winnings become eligible for withdrawal. Wagering requirements vary by promotion and are stated clearly in each offer's terms.
4.3 Bonuses are personal to the recipient account and are non-transferable. Bonuses may not be exchanged for cash directly — only after fulfillment of applicable wagering requirements.
4.4 Juan345 reserves the right to modify, cancel, or reclaim any bonus if it determines, in its sole discretion, that the bonus was claimed through fraudulent means, in breach of these Terms, or through exploitation of a technical error.
4.5 Only one welcome or first-deposit bonus may be claimed per player, per household, per IP address, and per payment method. Attempting to claim multiple welcome bonuses via different accounts constitutes a violation of Section 2.1 and these Terms.
5.1 All games available on the juan345 Platform are provided by certified third-party game providers. RNG (Random Number Generator) games use independently audited random number generation systems. Live dealer games are conducted with physical equipment under monitored studio conditions.
5.2 Game results are final once settled by the system. Juan345 will only review and potentially reverse game results in the event of a documented technical malfunction that is independently verifiable. A player's dissatisfaction with an outcome does not constitute grounds for a reversal.
5.3 The use of automated playing tools, bots, scripts, artificial intelligence systems, or any software designed to gain an unfair advantage in any game is strictly prohibited and constitutes a material breach of these Terms.
5.4 Collusion between players — whether in live dealer games, poker, or any other format — is prohibited. Juan345 employs monitoring systems to detect unusual betting patterns and collaborative play. Suspected collusion will result in account review and may result in forfeiture of winnings and account termination.
The following activities are strictly prohibited on the juan345 Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and reporting to law enforcement or regulatory authorities where applicable:
7.1 Juan345 is committed to promoting responsible gaming. We provide tools including deposit limits, session time reminders, cooling-off periods, and self-exclusion options to help players manage their gambling activity. These tools are accessible from your account settings.
7.2 If you believe your gambling has become problematic, we encourage you to use the self-exclusion facility or contact our support team. Self-exclusion requests will be processed promptly and respected for the full requested period.
7.3 Juan345 strictly enforces the 21+ age requirement. We employ age verification measures at registration and prior to withdrawal processing. Suspected underage accounts will be suspended immediately and referred to relevant authorities if appropriate.
7.4 For further information and resources on responsible gaming, please visit our Responsible Gaming page.
8.1 All content on the juan345 Platform — including but not limited to the brand name, logo, website design, game interfaces, text, graphics, software, and audiovisual materials — is the intellectual property of juan345 or its licensed game providers and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without express written consent from juan345.
9.1 To the maximum extent permitted by applicable Philippine law, juan345 and its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of funds, loss of data, loss of profits, or loss of goodwill.
9.2 Juan345's total aggregate liability to any player for any cause of action shall not exceed the amount deposited by that player in the thirty (30) days preceding the claim.
9.3 Juan345 does not guarantee uninterrupted or error-free operation of the Platform. Scheduled and unscheduled maintenance, technical failures, or third-party service interruptions may cause temporary unavailability. Juan345 is not liable for losses incurred during system downtime.
10.1 Juan345 reserves the right to suspend or terminate any account at its sole discretion, with or without prior notice, for any reason including but not limited to: breach of these Terms, suspected fraudulent activity, failure to complete KYC verification, or regulatory requirement.
10.2 Upon account termination for cause (i.e., breach of Terms), any remaining balance may be forfeited. Upon voluntary account closure by the player, any real-money balance (net of applicable pending wagering requirements) will be returned to the player via the registered payment method after completion of any outstanding verification requirements.
10.3 Players who have voluntarily self-excluded through the Responsible Gaming tool may not attempt to circumvent the exclusion by registering a new account. Doing so constitutes a breach of these Terms and will result in immediate closure of the new account.
11.1 In the event of any dispute arising from your use of the juan345 Platform, you must first attempt to resolve the matter by contacting our customer support team via live chat. We commit to investigating and responding to documented complaints within seven (7) business days.
11.2 These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute that cannot be resolved through internal escalation shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines.
11.3 Game outcome disputes must be submitted within seventy-two (72) hours of the relevant game round. Juan345 will review server logs and game records to investigate. Decisions made following documented investigation are final.
12.1 Juan345 reserves the right to amend, modify, or replace these Terms at any time. Material changes will be communicated to registered players via the registered mobile number or through a prominent notice on the Platform. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
12.2 It is your responsibility to review these Terms periodically to remain informed of any updates. The "Last Updated" date at the top of this page reflects the most recent revision.
For questions, complaints, or concerns regarding these Terms and Conditions, please contact the juan345 support team through the live chat feature available on the Platform at any time. You may also reach us at the following email address for non-urgent written inquiries:
Email: [email protected]
Please include your registered username and a clear description of your inquiry in all written communications to facilitate a faster response.
Now that you've reviewed our Terms, you know exactly where you stand. Juan345 is transparent, PAGCOR-compliant, and committed to fair gaming for Filipino players. Create your account and play with confidence. Must be 21+.